PRIVACY POLICY
Privacy Policy for customers and users of PUBLIKUM’s web-based platforms, including publikum.io.
This Privacy Policy describes how PUBLIKUM (“we”, “us” or “our”) processes your personal data.
This Privacy Policy applies to personal data that you provide to us, for example when you participate in surveys, as well as information that we collect when you visit our websites.
PUBLIKUM is owned by
Will & Agency ApS.
Dronningensgade 66, 1.
1420 Copenhagen
Denmark
CVR No.: 39391791
Data Controller
Email: data@willandagency.com
Collection and use of personal data
When you browse our website
To improve your user experience and the services we provide, we collect information about how you use our websites and compile statistics based on this information. These statistics are only used in aggregated form, for example to determine which pages and browsers are most commonly used by our customers. For further information, please see our Cookie Policy.
In this connection, we may collect the following personal data:
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Information about your browsing behaviour on our websites
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Information about how you otherwise use our digital services, including your operating system, IP address and browser details
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Your preferences
When you contact us, when we contact you, or when you participate in competitions
In order to respond to your enquiries and correspond with you, we collect the personal data that you provide when you are in contact with us, for example by email, through our website, by telephone or via social media:
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Name, username and email address
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Information about emails and other digital communications that we send to you and that you open, including any links in those communications that you click on
When you participate in our audience surveys or panels
If you choose to participate as an audience representative in one of our film surveys or choose to participate in our audience panel, we collect the following personal data:
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Name
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Email address
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Date of birth
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City and country of residence
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Your responses and input in surveys and panels
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Information about your film interests and cinema/film-viewing habits
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Other data relevant to the specific project
We anonymise your information in relation to anyone other than our own researchers and delete it no later than one year after completion of the film project for which the information was used.
You may withdraw from a survey or panel at any time. If you no longer wish to participate in a survey or panel, we will delete your information.
Otherwise, we will delete your information when the survey has been completed or the panel has been concluded.
To provide you with targeted marketing
We want to ensure that our marketing, including our online advertising and communications with you regarding film projects for which we are seeking test audiences, is relevant to you.
We may therefore combine and analyse the personal data we hold about you, including information about your film preferences, cinema habits, browsing habits and search settings when you use our website, in order to determine whether there are film projects that may be of interest to you. This allows us to tailor our marketing to you so that you receive offers that are relevant to you.
Some of this information is collected using cookies. For further information, please see our Cookie Policy .
Our marketing includes, among other things, advertising on social media, and emails offering you the opportunity to participate as a test audience member in our surveys.
If you do not wish to receive targeted marketing from us, you may opt out at any time by contacting us using the contact details provided at the bottom of this Privacy Policy. You may also withdraw your consent to direct marketing at any time.
Who we share your personal data with
We do not sell your personal data to third parties, nor do we transfer your personal data to third countries.
Our website is hosted by Dandomain, which acts as our data processor. All personal data that you provide through our website will be stored in Dandomain’s data centres.
We use external companies as service providers in order to provide our services as effectively as possible. These external service providers act as data processors and, in certain cases, process personal data in connection with the services they provide to us. Our data processors process personal data only in accordance with our instructions and in compliance with the legal requirements applicable to data processors.
We have entered into data processing agreements with our data processors, which provide assurance that they comply with the applicable rules governing the protection of your personal data.
Retention of your information
We retain your personal data for as long as necessary for the purposes described in this Privacy Policy.
Unless there are specific reasons for retaining the information for a longer period, personal data provided in connection with audience surveys or panel participation will be retained for a maximum of one year following your most recent participation.
If you want to participate in a competition, your personal data will be retained until the competition has ended. If you withdraw your consent, the information will be deleted.
Your rights
You have the following rights when we process your personal data:
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You have the right to request access to, rectification of, or deletion of your personal data.
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You have the right to object to the processing of your personal data and to request restriction of the processing of your personal data.
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You have the right to object to the processing of your personal data for direct marketing purposes.
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You have the right to withdraw your consent where the processing of your personal data is based on your consent.
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You have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format.
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You may lodge a complaint with a data protection authority at any time, for example the Danish Data Protection Agency (Datatilsynet).
These rights may be subject to certain conditions or restrictions. Therefore, you may not necessarily be entitled, for example, to have your personal data deleted immediately, as this may depend on the circumstances and the applicable legislation governing the relevant processing activities.
How to exercise your rights
As a data subject, you have a number of rights that we are required to ensure can be exercised at all times. You have the right to ask us:
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To provide access to and correct/amend your personal data
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To delete your personal data
You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.
If you no longer wish us to process your personal data, or if you would like us to restrict the processing of your personal data, please send your request to data@willandagency.com with “Personal Data” in the subject line.
In your request, please provide your name and email address and describe as precisely as possible what your request concerns.
Please note that we may ask you to verify your identity before we can process your request.
